Effective Date / 生效日期: 01 July 2026
App Name / 应用名称: Ping An
Operator / 运营方: SHALOM BAPTIST CHAPEL

1. Overview

1. 概述

Pingan App is designed to provide account registration, user verification, profile features, communication, community interaction, and related services for its users.

平安 App 旨在为用户提供账号注册、用户验证、个人资料、沟通交流、社区互动及相关服务。

We respect your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you may contact us regarding your personal information.

我们尊重您的隐私。本隐私政策说明我们会收集哪些信息、如何使用这些信息、如何保护这些信息，以及您如何就个人信息相关事项联系我们。

2. Information We Collect

2. 我们收集的信息

When you use Pingan App, we may collect the following types of information:

当您使用平安 App 时，我们可能会收集以下类型的信息：

2.1 Account and Contact Information

2.1 账号和联系信息

We may collect your name, email address, account identifier, and other information necessary to create, verify, and manage your account.

我们可能会收集您的姓名、电子邮箱地址、账号标识符，以及创建、验证和管理账号所必需的其他信息。

2.2 Profile Information

2.2 个人资料信息

You may choose to provide profile information such as your name, birthday, profile photo, or other information you submit in your profile.

您可以选择提供个人资料信息，例如姓名、生日、头像，或您在个人资料中主动提交的其他信息。

2.3 User-Generated Content

2.3 用户生成内容

We may collect and store content that you create, send, upload, or share in the app, including chat messages, posts, comments, images, and other content submitted through the app.

我们可能会收集并保存您在 App 中创建、发送、上传或分享的内容，包括聊天记录、帖子、评论、图片，以及通过 App 提交的其他内容。

2.4 Verification and Security Information

2.4 验证和安全信息

We may collect information required to verify your email address, maintain account security, prevent abuse, and protect the integrity of the service.

我们可能会收集验证电子邮箱、维护账号安全、防止滥用以及保护服务完整性所需的信息。

2.5 Technical and Diagnostic Information

2.5 技术和诊断信息

We may collect limited technical information, such as device information, app version, error logs, server logs, and diagnostic data, where necessary to operate, secure, maintain, and improve the app.

在运行、保护、维护和改进 App 所必要的范围内，我们可能会收集有限的技术信息，例如设备信息、App 版本、错误日志、服务器日志和诊断数据。

3. How We Use Information

3. 我们如何使用信息

We use the information we collect only to provide, operate, maintain, protect, and improve Pingan App and its services.

我们仅将所收集的信息用于提供、运行、维护、保护和改进平安 App 及相关服务。

Specifically, we may use information to:

具体而言，我们可能将信息用于：

• create and manage user accounts;
  创建和管理用户账号；

• verify user email addresses and account eligibility;
  验证用户电子邮箱地址和账号资格；

• provide profile, chat, community, and communication features;
  提供个人资料、聊天、社区和沟通功能；

• store and display user-submitted content within the app;
  在 App 内保存和展示用户提交的内容；

• moderate content, prevent misuse, and maintain service safety;
  审核内容、防止滥用并维护服务安全；

• respond to support, privacy, or account-related requests;
  回复用户支持、隐私或账号相关请求；

• troubleshoot technical issues and improve app reliability.
  排查技术问题并提升 App 稳定性。

We will never sell users’ personal information.

我们不会出售用户的个人信息。

We do not use users’ personal information for third-party advertising or cross-app tracking.

我们不会将用户个人信息用于第三方广告或跨 App 追踪。

4. Legal Basis and User Consent

4. 法律依据和用户同意

Where required by applicable law, we process your information based on your consent, the necessity of providing the service to you, compliance with legal obligations, and our legitimate interests in maintaining a safe and reliable service.

在适用法律要求的情况下，我们基于您的同意、向您提供服务的必要性、履行法律义务，以及维护安全可靠服务的合法利益来处理您的信息。

By creating an account or using Pingan App, you acknowledge that you have read and understood this Privacy Policy.

当您创建账号或使用平安 App 时，即表示您确认已阅读并理解本隐私政策。

5. Sharing of Information

5. 信息共享

We do not sell personal information. We do not share personal information with advertising networks or data brokers.

我们不会出售个人信息，也不会将个人信息分享给广告网络或数据经纪商。

We may share limited information only in the following circumstances:

我们仅可能在以下情况下共享有限信息：

5.1 Service Providers

5.1 服务提供商

We may use trusted service providers to help us operate the app, such as hosting providers, database providers, email delivery providers, authentication providers, push notification services, cloud storage providers, or technical support providers. These service providers may process information only as necessary to provide services to us.

我们可能使用可信赖的服务提供商来帮助我们运行 App，例如服务器托管服务、数据库服务、邮件发送服务、身份验证服务、推送通知服务、云存储服务或技术支持服务。这些服务提供商仅可在为我们提供服务所必要的范围内处理信息。

5.2 Legal Requirements

5.2 法律要求

We may disclose information if required to do so by law, regulation, legal process, or government request.

如果法律、法规、法律程序或政府机关要求，我们可能会披露相关信息。

5.3 Safety and Security

5.3 安全保护

We may disclose information where necessary to protect the rights, safety, and security of users, the app, our organization, or others.

在保护用户、App、我们组织或他人的权利、安全和保障所必要的情况下，我们可能会披露相关信息。

6. Data Retention

6. 数据保存

We retain personal information only for as long as necessary to provide the app’s services, maintain user accounts, comply with legal obligations, resolve disputes, enforce our policies, and protect the security of the service.

我们仅在提供 App 服务、维护用户账号、履行法律义务、解决争议、执行相关政策以及保护服务安全所必要的期间内保存个人信息。

User-generated content, such as chat messages, posts, comments, and uploaded content, may be retained while the user account remains active or as necessary for service operation, moderation, security, or legal compliance.

用户生成内容，例如聊天记录、帖子、评论和上传内容，可能会在用户账号有效期间或出于服务运行、内容审核、安全保护或法律合规需要而被保存。

7. Account Deletion and Data Requests

7. 账号删除和数据请求

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and technical feasibility.

您可以联系我们，请求访问、更正或删除您的个人信息，但相关请求将受适用法律和技术可行性的限制。

To request account deletion or data deletion, please contact us at:

如需请求删除账号或删除数据，请通过以下邮箱联系我们：

pinganchurchsingapore@gmail.com 

We may need to verify your identity before processing certain requests.

在处理某些请求前，我们可能需要验证您的身份。

8. Security

8. 信息安全

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

我们会采取合理的技术和组织措施，保护个人信息免遭未经授权的访问、丢失、滥用、篡改或披露。

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but do our best.

但是，互联网传输或电子存储方式均无法保证绝对安全，因此我们无法承诺信息的绝对安全但是会尽力维护。

9. Children’s Privacy

9. 儿童隐私

Pingan App is not intended for children under the minimum age required by applicable law unless proper consent from a parent or legal guardian has been obtained where required.

除非在适用法律要求的情况下已取得父母或法定监护人的适当同意，否则平安 App 并非面向低于适用法律规定最低年龄的儿童使用。

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

如果您认为儿童在未取得适当同意的情况下向我们提供了个人信息，请联系我们，我们将采取适当措施。

10. International Data Processing

10. 跨境数据处理

Depending on the location of our service providers and infrastructure, your information may be processed or stored in countries or regions outside your country or region of residence.

根据我们的服务提供商和基础设施所在地，您的信息可能会在您居住国家或地区以外的国家或地区被处理或存储。

Where required by applicable law, we will take appropriate measures to protect your information during such processing.

在适用法律要求的情况下，我们将采取适当措施保护相关信息。

11. Third-Party Services

11. 第三方服务

Pingan App may rely on third-party services for hosting, authentication, email delivery, push notifications, storage, diagnostics, or other technical functions.

平安 App 可能依赖第三方服务来提供服务器托管、身份验证、邮件发送、推送通知、存储、诊断或其他技术功能。

These third-party services may process limited information only as necessary to provide their services. We recommend that users review the privacy policies of relevant third-party services where applicable.

这些第三方服务可能仅在提供其服务所必要的范围内处理有限信息。我们建议用户在适用情况下查看相关第三方服务的隐私政策。

12. Changes to This Privacy Policy

12. 隐私政策的变更

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify users through the app or other reasonable means.

我们可能会不时更新本隐私政策。当我们作出重大变更时，我们会更新上方的生效日期，并在适当情况下通过 App 或其他合理方式通知用户。

Your continued use of Pingan App after the updated Privacy Policy becomes effective means that you acknowledge the updated policy.

在更新后的隐私政策生效后继续使用平安 App，即表示您确认已了解更新后的政策。

13. Contact Us

13. 联系我们

If you have any questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact us at:

如果您对本隐私政策或我们处理个人信息的方式有任何问题、请求或疑虑，请通过以下方式联系我们：

Email / 邮箱: pinganchurchsingapore@gmail.com
Operator / 运营方: SHALOM BAPTIST CHAPEL